Recovery At Your Users' Fingertips! Introducing Self-Service File Recovery for Microsoft OneDrive
Empower your end users to recover deleted files and folders directly from their backups on CloudAlly - without needing IT support. Once enabled, end users with backed-up OneDrive data can log in using their Microsoft credentials, browse their own backups, and recover data directly, without IT assistance.
This self-service recovery option helps reduce the workload on IT teams, particularly in medium- to large-sized organizations, by eliminating routine recovery requests.
Get Better Billing Visibility: Show Billable Quantities to Indirect Partners/Customers
Indirect partners, such as distributors’ MSPs, and indirect customers can now view billable quantities directly on the account's Billing Status page, without accessing sensitive financial information. Partners can view billable quantities directly in the Partner Portal, even as a Guest Admin in a customer account. You requested – we delivered!
Updated Terms & Conditions: Transition to OpenText Domain
As part of OpenText’s recent transition, Online agreements are now hosted on the OpenText domain. The links to CloudAlly Terms and Conditions have been updated as follows:
Improved Clarity in SharePoint/OneDrive Backup Task Settings
The Task Connection settings for SharePoint and OneDrive backups now display the associated Microsoft account used for authentication. See exactly which Microsoft account is connected. The associated Microsoft account will now be displayed in the task connection dialog, making it easier for customers to identify the correct account.
For Partners and Distributors
Smarter Subscription Management: Cancel Customer Annual Subscription on Renewal Date
Partners can now choose to cancel subscriptions immediately or schedule cancellations for the renewal date, with a 7-day grace period for reactivation. This enhancement empowers direct and indirect resellers and distributors with better control, streamlines operations, and aligns the platform with modern SaaS billing practices—ultimately driving a more seamless and transparent customer experience.
Faster User Management: Add Users in Seconds
Instantly replicate roles and access settings from existing users with the new “Clone Permissions” feature in the Partner Portal. This eliminates manual setup, reduces errors, and ensures consistent access control. The result is faster onboarding, improved operational efficiency, and better audit compliance.
Streamline Operations and Meet Regulatory Requirements: 3-Tier Custom Storage Settings Inheritance
Simplify onboarding and ensure compliance by automatically setting up the distributor’s cloud storage as the default for resellers and their customers. Intuitive UI updates and backend logic streamline configuration, while flexible controls allow restriction of storage options when needed - delivering both operational ease and regulatory alignment.