New Customer Features

Recovery at your Users' Fingertips! Introducing Self-Service Email Recovery for Microsoft Exchange ​

Empower your users to recover their deleted emails and other Exchange data, entirely by themselves. With this feature, users can retrieve their deleted emails independently, streamlining business continuity and cutting down on data recovery times. This not only boosts productivity but also liberates your IT Admins from mundane tasks. Grant your end users access to their own backed-up Microsoft Exchange data, allowing them to perform restores and exports without IT intervention. No more waiting on the IT department to find that critical email – users can now locate and restore it themselves, instantly.​ ​ 

Simplify Data Management with Larger Export Chunks for OneDrive & SharePoint

Eliminate the task of merging individual 1 GB backups with our enhanced export feature for OneDrive and SharePoint. Admins can now download data in larger 20 GB chunks, significantly reducing the hassle and potential for errors associated with merging multiple files. This upgrade streamlines data management, making the export process more efficient and reliable.

Easily Add Backup Tasks with Our New Homepage Design

Experience our refreshed “Add Backup Task” homepage, which was designed to improve the user experience for new and potential customers. This update also offers partners quick access to the Microsoft 365 one-click activation option, streamlining the process and making it more user-friendly and efficient.

Enhanced Salesforce Compare: Exclude Specific System Fields

Our improved Salesforce Compare feature now excludes system fields that aren't controlled by users, allowing you to focus solely on the data changes made by users between backup snapshots. This enhancement provides clearer, more relevant comparisons, simplifying your data review process.

Ensure Compliance with India's Digital Personal Data Protection Act 

Namaste! We're pleased to announce the addition of the Amazon AWS Data Center in Mumbai, India, to our selection of cloud backup data centers. The ability to choose from a wide range of data centers helps our customers comply with local data sovereignty laws that regulate the physical location and movement of data. The new DC is especially pertinent given India’s new Digital Personal Data Protection Act.

New Partner and Distributor Features

Streamline Backup Monitoring with Consolidated Backup Summary Reports  ​

Save valuable time with our Consolidated Backup Summary Reports. Rather than juggling separate files for each customer, partners can now receive daily reports in one easy-to-manage file. This streamlined approach simplifies the review process, making it more efficient to stay on top of your customers' backup statuses without the hassle of multiple documents.​ ​

Resellers: Simplify Payments with Credit Card Auto-Renewal for Annual Subscriptions

No more hassle of time-consuming monthly invoices for customers with annual subscriptions. Resellers can now use a credit card for payments that auto-renew each year, providing a seamless and efficient payment solution.

Distributors: Harness Data Insights with Exportable Usage Reports ​

Unlock valuable customer insights with exportable usage reports in CSV format. These reports detail all backed-up entities and their statuses (active, paused, or archived). For Microsoft Exchange, they also identify licensed and unlicensed mailboxes. Previously available only through Support, Distributors can now access this information directly with a simple click on the Dashboard page.