Use Case

Let’s say an employee accidentally updates several Account objects in Salesforce, but you’re not sure how to recover them. The solution is CloudAlly’s "Updated By ID" option. You can recover items that a specific user updated.  

Using the "Updated by ID" Search Field 

1. Log in to CloudAlly and click Recovery on the menu. 
   
2. On the next screen, select the Salesforce backup task. 
   
3. Check the circle next to Via Item Search. 
   
    
   
   
4. Click the field under Table and select the object you want to restore. 
   
   
5. Enter the Salesforce User ID number. 
   
   
6. Check the box to limit the search to deleted objects. (optional)  
   
   
7.  Click Continue. On the next screen, CloudAlly displays a list of records that match the search criteria. 

Locate a Salesforce User ID number 

To find a Salesforce User ID number, read:  

• Find the Salesforce ID for a User or profile 

Notes

The "Updated by ID" search field:  

• Only scans the most recent update. Future releases will be able to scan points in time. 
• Cannot search all Salesforce objects at one time. Instead, users need to run a separate search for each object they want to restore. 
• Is currently only available for newly created Salesforce backup tasks.