Once the trial period has ended, you need to subscribe to the CloudAlly service to access and manage your backups. To subscribe to a plan, perform the following procedure:
- Click the Subscribe link displayed in your account. Alternatively, you can click the Billing option of the Navigation Panel.
The Review Billing page is displayed with the option to select either MONTHLY or ANNUAL billing options.
Note: You can subscribe before the end of the trial period, the payment period will start after the trial period is over.
- Click MONTHLY or ANNUAL, depending on your requirement.
You are redirected to the Payment Details page. Fill in the credit card details to finish the subscription process.
- Monthly Subscription: CloudAlly’s billing is handled by a PCI compliant payment processor. To finalize your subscription, enter your card details and general billing information and then click Subscribe. The initial payment will be charged at the end of your 2-week trial period. A payment receipt will be emailed to you after each monthly charge is taken.
- Annual Subscription: You will receive a confirmation message that your request has been submitted. You will then receive an email from support asking that you confirm your annual subscription request. Once confirmed, CloudAlly will email an invoice to you payable in 30 days by credit card, PayPal or bank transfer.
Note: The monthly payments are processed automatically once you provide the required information in the Billing details section and your credit card is valid. To disable the automatic payment processing please contact our support team. If you do so, you will start receiving monthly invoices for the payments.
After subscription, the Billing page displays additional billing management options and gives a brief summary of the payment result for the current payment period and the next payment date: