The Restore & Download option enables you to restore your backed-up data from CloudAlly’s servers. You can perform the following procedure to Restore & Download your Office 365 Exchange accounts:
- Click the Recovery element from the Navigation Panel.
The Restore & Download page is displayed with all your active backup account details.
- Click the Office 365 Exchange backup task from which you wish to recover the data.
The Restore or download Office 365 Exchange active accounts page is displayed.
This page displays all your Office 365 Exchange domains backed up by CloudAlly with the details such as Account name, First Backup date, Last Backup date, and available Actions. Your backed-up data is ready for download, from this page. You can filter the listed accounts using the following options:
- Enter a search phrase in the Search field and all the accounts matching the phrase are displayed.
- Filter accounts by statuses such as All, Active, Not Active, Scheduled, Paused, Backed-up in another task, and In Progress, from the drop-down list.
- Click the account which you want to restore and/or download
The Restore or download Office 365 Exchange account: <account name> page is displayed.
- Select your preferred choice for restore by selecting the radio buttons adjacent to the required option. Available options are the following:
- Via Snapshot
- Via Item Search
Restore or Download Via Snapshot
- Click the text fields adjacent to Data changed from and To fields to select the From and To dates from the calendar, if you have selected Via Snapshot
- The list of backup snapshots for the selected account is displayed. Select the snapshot you want recovered.
- You can restore the entire snapshot by clicking the Restore or Download buttons in the bottom of the page.
- Alternatively, you can click the
button to drill-down into the snapshot and view item level structure of the backup data. There you can select one or more items for recovery.
- Once you select a snapshot (if you wish to recover all the data in the backup), or an item/items (if you wish to recover only selected items), the buttons Restore and Download become available.
- If you click the Restore button, the restore confirmation dialog window appears
- If you click the Download button, the download confirmation dialog window appears
Please proceed with the instructions found in section Confirm the Restore or Download to complete the process.
Restore or Download Via Item Search
- Select the radio button adjacent to one of the following options:
- Email – Enter a search keyword in the Search for field. For advanced search options, click the icon and provide the following details in the drop-down form:
- From: Enter a name or email address from which the email was received.
- To: Enter a name or email address to which the email was sent.
- Subject: Enter a keyword that matches with any text in the email subject.
- Date from: Enter the date from the initial backup, from which you want to download the data.
- Date to: Enter a date until which the data need be downloaded.
- Contacts: Enter a keyword in the Search for
- Tasks: Enter a keyword in the Search for
- Calendars: Enter a search keyword in the Search for field. For advanced search options, click the icon and provide the following details in the drop-down form:
- Description: Enter a keyword that matches with the part of the event description.
- Owner: Enter a name or email address of the owner.
- Date from: Enter the date from the initial backup, from which you want to download the data.
- Date to: Enter a date until which the data need be downloaded.
- Notes: Enter a keyword in the Search for field
- Email – Enter a search keyword in the Search for field. For advanced search options, click the icon and provide the following details in the drop-down form:
- Click the Continue.
The Restore or download <item type> from <account name> archive page is displayed. This page displays the search results with the details such as Date, Subject, Folder, etc. The details columns are different for different types of restored items.
- Select the check-box adjacent to the required items to be restored or downloaded. When at least one item is selected the buttons Restore and Download become available.
Confirm the Restore or Download
If you click the Restore button, the restore confirmation dialog window appears
- Enter the account to which the data needs to be restored in the Restore to
Note: You can restore the data to a different account but within the same domain.
-
Click the OK The selected backup data will be restored to the specified account. When the recovery process is complete the results summary is sent to your email.
If you click the Download button, the download confirmation dialog window appears:
The dialog is adjusted to the type of exported items and may have the following options:
- Export deleted items. This option includes the deleted items in the exported archive.
- Include legal hold items. This option includes the items under legal hold in the exported archive.
- Click the drop-down list and select the storage. Available options are the following: For Download, to your Amazon S3, to your Azure Blob, to your Box.com, to your G Suite, to your Amazon S3 Compatible, to your GCP Storage. If you select options other than “for download”, you may be asked for additional credentials and/or access tokens for the selected storages.
- Click the OK The download instructions are sent to your registered email address. The download link is valid only for 72 hours.
Once the Restore/Download process has been initiated, you can view the current status in the Restore & Download Status section in the Restore & Download page with the details such as Type, Source, Date, Status, and Action.
In the Action column, you can click on the 
icon to view the details in a popup window. You can also click the 
icon and click Yes in the Confirm Cancellation window to cancel the ongoing process.
Restore Public Folder Backups
The CloudAlly restore process creates a sub-folder that will need to be added as a new Public Folder in order to access the restored data. Follow the normal Office 365 Exchange Online procedures to Create a Public Folder, using the CloudAlly restored sub-folder as the path, as well as any additional sub-folders that are included in the restore.