Backing up a Public Folder in Microsoft Exchange

In order to back up a Public Folder, the Admin account must have a mailbox license and needs to have read/write permissions for the Public Folder

This can be done as follows:

1. From the Exchange Admin Center click on Public Folders.
2. Select the Public Folder that you want to back up and click on '...' to select Root Permissions.
3. Verify that the Admin account used for the CloudAlly backups has read/write access to the Public Folder. If not, click on the '+' to add the Admin Account.

To restore the data of a Public Folder, the restore process creates a sub-folder. The generated restore folder must be added as a new Public Folder in order to allow access to the restored data. Follow the normal Microsoft Exchange procedures to Create a Public Folder, using the CloudAlly restored subfolder as the path, as well as any additional sub-folders that are included in the restore.